Why am I experiencing sensitivity from the Soothing Night Cream?

Why am I experiencing sensitivity from the Soothing Night Cream?
The active ingredients used in our Soothing Night Cream have a clinically proven ability to successfully treat sensitive red skin. 
Key Actives
IBR-CalmDeAge®-  stops inflammation in its tracks by constricting the blood vessels that cause the redness in the first place. 
Ascorbic Acid/ Vit C- an effective anti-inflammatory that reduces skin irritation, dark spots and redness
Mango seed- builds the skins resilience and promotes radiance and hydration
Zinc- reduces skin inflammation as well as being an antibacterial compound, promoting healthier, clear skin
α-Bisabolol- smoothing and hydrating, to reduce the appearance of fine lines

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How should I store the 3 in 1 Balm Cleanser?

How should I store the 3 in 1 Balm Cleanser?

What is the best way to use the products in my skincare routine?

What is the best way to use the products in my skincare routine?

How does the Soothing Night Cream combat redness?

How does the Soothing Night Cream combat redness?